PortVision FAQs

FAQ



Q. How do I get started?

A. Call us at 858-586-0933 or contact us via the web. If you call us today, you can be realizing the benefits of PortVision tomorrow.

Q. Do I need special hardware or software to use PortVision?


A. No. PortVision is a web-based service available from any PC connected to the Internet. No plug-ins or software downloads are required.

Q. Is PortVision available for my port?


A. PortVision is rapidly growing to provide service to the largest ports and inland waterways in North America. In addition, we are working with international partners to provide PortVision service worldwide. Contact us to learn if PortVision is available in your area.

Q. How much does PortVision cost?


A. PortVision starts at under $100/month per user for its real-time visibility features. Email alerts, advanced reporting, historical playback, and data warehousing functions are available to qualified organizations at an additional cost through our PortVision Plus and PortVision Advantage options. Contact us for more information about PortVision pricing.

Q. Do you provide site licenses for larger organizations?


A. Yes, we will work with you to develop a licensing and subscription model that works best for the needs of your specific organization.

Q. Do you offer free trials?


A. PortVision offers 14-day evaluation subscriptions to users from qualified organizations at no cost. Contact us for more details about our evaluation program.

Q. Do I need to maintain my own AIS receiver?


A. No. In most cases, PortVision will manage AIS receivers to provide access for all authorized users within a port or inland waterway. However, if you are a premium PortVision Advantage customer, you may choose to maintain an on-site AIS receiver to ensure that you have full control of uninterrupted data flow to support your historical reporting needs.

Q. What about long-range vessel and barge tracking?


A. PortVision offers satellite transmitters that can be used to incorporate blue water vessels at sea and unmanned barges into the PortVision system. Contact us to learn more about our Long Range Vessel Tracking and PV Barge programs.

Q. What about security?


A. All PortVision users access the system through a secure, encrypted web site that enforces best practices for Internet safety and security.

Q. Can I share my username and password with others?


A. Your username and password may only be used by one user at a time. Thus, if you are logged into PortVision on one computer, you will not be able to access PortVision at the same time using your username and password on another computer.

Still have questions? Contact us today.

Next Steps
Or call us at
858 586 0933