Marine & Maritime Incident Response
PortVision offers a special program for PortVision Advantage users who are responsible for emergency response. PortVision Incident Response is an integrated bundle of products, services, and support to aid our customers during both response drills and active incidents.
PortVision Incident Response includes the following:
- PV Tracker hardware expedited to facilitate tracking and monitoring of all response vessels and equipment (barges, tugs, service boats, etc.)
- Immediate availability of up to 10 temporary PortVision and PortVision Advantage user accounts for use by management and response personnel
- Unlimited incident support provided by standard PortVision support personnel via telephone and e-mail
- Access to on-site FEMA-certified ICS support personnel as required for startup, training, and operational support
- After-incident support for post-mortem analysis, reporting, and archiving
Products that support Incident Response personnel:
- PortVision for real-time visibility and transparency
- PortVision Advantage for historical reporting and analysis
- PortVision Incident Response for incident management, investigations, management briefings, and litigation and claims support
- PV-OnBoard for satellite tracking of unmanned barges or assets on term charters
- TerminalSmart for terminal performance and management
- Custom Solutions -We have 15 years experience delivering custom industry solutions and developing enterprise software that meets the specific needs of our diverse client base.